The website provides its users with a great alternative to the usual process of booking a hotel while vacationing. The users have the freedom to choose the form of accommodation that they desire (e.g., cottages, apartments, etc.).
In this article, we will cover the safety measures undertaken by VRBO for their users. We will also dive a little into the advantages an individual will experience while using it.
Customer Safety At VRBO
VBRO provides its users with a sense of security by offering them a detailed help section where they can learn everything, from the website’s customer service to booking their desired accommodation.
At VRBO, booking a stay is an agreement between the user and the property manager. Thus, the property owner is to be held accountable for resolving any issue(s) that arise during the user’s stay. The issue generally refers to refunding security deposits or booking payments if the user is not satisfied with their stay. VRBO will only interfere in extremely crucial or sensitive cases.
Below, we have listed a few tips VRBO users can use while booking their accommodation at the website:
Quick search interface – Users are advised to carefully read the listing’s specifications, paying special attention to the cancellation or rebooking policies. Reviews of the housing should also be checked. Red flags such as low-quality images, grammar mistakes in the description of the property, improper requests for users’ personal information, and the use of unauthorized payment methods should not be ignored.
Contacting And Questioning – If you want to enquire deeper about a property, contact the property manager and clear your doubts with them. Users can contact the specific manager by clicking the ‘Send Email’ option, below their name on the property’s information page. Users are required to fill out the form before sending out the email. On the contrary, if a mobile/telephone number is provided, users can also choose to talk directly as well.
Carrying Out Personal Research – Once the user has selected their preferred accommodation, they can run an individual check of the property through Google Maps using Satellite view or Street view. Another way of clarifying the authenticity of the property is to get in touch with the previous residents of the property. The contact information of the previous residents can be gained through the owner of the property.
Acquiring Travel Insurance – This advice falls on more general terms. Acquiring travel insurance can ensure your and your group’s safety from any unforeseen mishappening on the trip. VRBO also provides travel insurance to its users to protect themselves in cases of emergencies. These travel insurances also come in handy through a sudden shift in the situation, like the cancellation of the trip.
Payment Security – On the VRBO website, users are given the option to pay for their accommodation through VRBO’s ‘’Book with Confidence’’ payment option. Under this option, users can pay for their bookings through major credit cards or PayPal. The payments that are made via these sources are assured under VRBO’s “Book with Confidence Guarantee.” Users are advised to avoid paying through cash or cheque as these forms of payment are not guaranteed by VRBO. The users are at a high risk of getting scammed.
Conclusion
When it comes to booking comfortable accommodation for a getaway, VRBO is proved to be a decent website. By keeping in mind all the advice mentioned above, individuals can use the VRBO website to book their preferred property without any stress. If the user is up to date with their research and keeps in touch with the property owner, they should be able to dodge the online booking threats and look forward to their vacation.
Q1) Who do should I contact regarding my reservation details?
Answer) Users can see all of their booking information in their Guest account. In case of a change or an altogether cancellation of their booking, users can also the same Guest account to initiate their request. In addition, if users can’t get their doubts cleared after visiting their account, they can send a direct message to their host, via their Guest account inbox.
Q2) What is Accidental Damage Protection?
Answer) Under VRBO, Accidental Damage Protection provides travelers with financial coverage for any involuntary damage that occurred to their rental property during the tenure of their trip. Furthermore, all VRBO customers are advised to purchase damage protection for their travel, especially if their travel group includes children, pets, or just a high number of individuals.
