So our main question today is?
Is YLZ jewelry real?
Yes it is. Ylz includes pieces made of 18k gold and 18k silver. Ylz offers the description of the jewelry to guide the customer on the jewelry they want to purchase. Ylz also specializes in jewelry that represents the rap and hip-hop culture but at affordable prices. Additionally, Ylz jewelry is durable when handled with care.
What we will be discussing further
Ylz shipment policy
For domestic orders, shipment will be processed between 2 to 3 days exclusive of weekends and holidays. If ylz experience is a high demand of delivery expect a delay for a few more days. If your order takes longer than usual you can contact customer care through support@ylzshop.com.
Once the shipment is ready for regular shipping, it will take between 3-7 working days. For customers who chose to use expedited shipping, it will take between 2-5 working days, and lastly, overnight shipping customers can receive their shipment between 1-2 business days. Lastly, the delivery tools on the ylz products page only estimate the date that you might receive your order.
It means that Ylz does not guarantee that your shipment will be delivered on that specific date. It depends on the shipping services you have chosen and sometimes delays may occur due to unavoidable or external circumstances.
After your order has been processed, you will receive a shipment confirmation email or an SMS that will contain your tracking number. Kindly wait for 24hrs before your order is active. You will also be responsible for customs and taxes or tariffs imposed on your order or orders during or after shipment.
Lastly, when any of the products that you purchase from YLZ are damaged, broken, or get lost while being shipped, kindly contact the shipment carrier and file a claim with them. Ensure that you have everything that you received in the package, from the packaging material, and damaged goods intact before you proceed to file your claim.
YLZ Return and Refund policy
There could be many reasons you are not satisfied with the Young legendz jewelry, if this happens, you can rest assured that there is a return and refund policy in place. If you decide to return your goods, these are the terms and conditions of any product purchased at Young legendz.
Once you have received your goods or products, you must return or exchange your order within 14 days of the purchase. Contact, support@ylzshop.com, once you are sure you want to return or exchange your jewelry. Expect a response from the young legendz team within 48hrs after you email the support team.
If you requested a refund, expect the money within 14 days as soon as they receive the jewelry. Young legendz will reimburse your money with the same means of payment you used to buy the jewelry. No fee will apply to the refund. However, you are required to pay for the return shipment, which will be deducted from the amount you paid for your goods. Additionally, you will be required to pay for any fee or risk that may apply while returning the shipment. The fee will be deducted from the amount you paid for your goods.
Lastly, you will be required to pay for any fee or risk that may apply for instance damaged or lost goods. This being the case, it is advisable to use an insurable and trackable mail service to avoid any disappointments without recovery.
Exceptions on the Return Policy
Damaged jewelry after deliveryIf your jewelry was customized or personalized, it does not qualify for the return policy. Jewelry that has been worn for some time. Jewelry on sale also does not qualify for a refund.
Lastly, ylz reserves the right to refuse the returns on jewelry if they meet the above exceptions.
Conclusion
As we have discussed, Young Jewelz jewelry is made of 18k gold and 18k silver that is durable if handled with care. YLZ is additionally known for its best seller the 5mm Tennis chain and Bracelet which are carefully crafted to make you shine day or night as they capture light from all angles. The other reason you should consider buying jewelry from Young Jewelz is that it is affordable of great quality and has a nice weight on it.
Can I Return A Gift to Young Jewelz?
Absolutely. Expect a gift credit upon the return of the jewelry. The gift credit will be the same value as the return. If however, the gift giver received the order the refund will be sent to the gift giver.
Does YLZ ship internationally?
Absolutely! Shipping is not limited to the U.S.
Is it Possible to Cancel my order once I have placed it?
Unfortunately no. once you place your order YLZ immediately starts processing. If this happens you have an option to change your order by reaching out to customer support through support@ylzshop.com.
